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Testimonials

Jackie S, Bathgate
"Delighted to get an appointment at short notice, wax was fab as usual."
5 star

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OPENING HOURS

We are open Monday to Saturday with late night opening until 8.30pm on Tuesday, Wednesday and Thursday evenings. View our full opening hours.

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A WARM WELCOME TO IMAGES

Firstly, I would like to tell you a little about Images.

Images started from very humble beginnings. I trained as a beauty therapist in 1982 at Edinburgh's prestigious Mary Reid International Beauty School.

I was undecided then exactly what career direction I wanted to go in, but during my training found that I really enjoyed seeing the difference we, as beauty therapists, can make to clients. College clients would come in looking stressed, tired and fed up. To see them leave an hour later with a smile on their face, I found magical and to this day, I still get a real sense of achievement when we have happy clients leave the salon!

On completing my training, I decided I would like to work for myself. At that time there was only a handful of beauty salons around - even in the big cities you could number them on both hands so I knew there was a definite need for a beauty salon in my area. Most people were encouraging. However, one of my lecturers at the time said 'it will never work in Bathgate'. I owe her a huge debt, as I then set out to prove her wrong!

I started working from a room at home and soon managed to establish a base of regular clients. Within a few months I was able to move into Images first premises, and two moves and 32 years later we are now in our current state of the art salon boasting 8 private treatment rooms and our own car park!

It seems no time since I was working on my own, and a busy day was a couple of clients!

Now I have a staff of eleven beauty therapists - all fully - qualifed and highly experienced. Although trained (and experienced) in most of the treatments we do, my role these days is predominantly front of house ensuring that everything runs smoothly.

The beauty business is constantly evolving and we do all we can to keep up to date with the latest treatments and products. However, anything new is thoroughly researched before we introduce it into the salon - we want clients to get the best results possible - and avoid 'gimmicky' treatments and products. Staff are constantly updating their skills through external and in house training which keeps them motivated and confident in their skills.

We LISTEN to our clients - we welcome feedback (a comments book is in reception) and if anything needs to be improved upon, we genuinely will do our best to achieve this.

Some salons can feel a bit intimidating - at Images staff are friendly, approachable and care that clients have a great experience at Images.

I am very proud to have started Images from scratch -I didn't work for anyone else prior to setting up the business - so was not able to bring any former clients with me. I hope you find all the information you need in our website, and we hope to see you soon.

If you have any queries please give us a call - we're here to help!

Karen Begg
Salon Director